Testimonials
Success Stories From the Owners Who Know Us Best.
Here is what our owners are saying…
We’ve had a relationship with Best Beach Getaways for more than two years now and I would just like to share how much I value and appreciate all that you do for us. When we bought our first rental property and we were referred to you, I was going into it not really knowing what to expect. From day one, you and the BBG team have been incredible in making everything seamless and easy. Living so far away in Kentucky, I never have to worry whether or not things are being handled professionally, with courtesy, and timeliness. Last year, in the throws of a global pandemic, you and the team at BBG kept in constant contact with us, despite the confusing and fluid nature of what was going on in Florida. In a scary time, it was comforting to know there were people I could count on that would keep the train moving forward. Erica, you have been a trusted ally and are so proactive and quick to respond to any request. Jim, your emails during the closures last year were great and kept me informed of what was going on. Kimberly, you have made signing on our second property extremely easy and stress-free. My only regret is that I have yet to meet any of you in person because, more than just a business relationship, I consider you all friends. I would gladly refer you to anyone looking for a rental agency in your area. Feel free to use my name and phone number to anyone who would like a reference.
April Flynn, Owner
Tidewater 1413 & Celadon 1602
Panama City Beach, FL
Jim & Mike,
My wife and I have utilized the services of Best Beach Getaways for the past seven years and could not be more pleased.
The entire staff from Jim DeVos to the reservations staff to the operations manager are absolutely top notch. If we have any type of problem, they rectify it in a most timely manner. When it comes to rental booking, we have experienced a yearly increase in the number of bookings and the amount of income.
We meet with Jim and Matt DeVos on a yearly basis in order to air any concerns we may have and to solicit their input on how to improve our condos in order to make them more attractive and marketable. Their suggestions are always appreciated and productive.
Best Beach Getaways deserves and gets our highest recommendation.
Gene & Elayne Suskalo, Owners
Dunes of Panama, B-208 & C-607
Panama City Beach, FL
We bought our unit in July 2020 and came on board with BBG. We live in New Orleans and being our first short term rental and living the distance we do; it was to our advantage to have a good management company to partner with.
It took us a season to get used to the workings of a management company as we are very hands-on but felt the need to have professional help. We met Delphine at the very beginning. There were several requests that we had which may not have been the norm with other of your clients. But Delphine walked us through what was reasonable and guided us through the rest.
We have had a few issues and have had to do upgrades throughout the unit. Delphine was on the premises to help. My sister’s family happened to be in the unit when the A/C failed and then the ceiling outside collapsed. She relocated and took very good care of them. She went above and beyond what she probably had to do, it all worked out wonderfully considering the mess going on at the complex. Delphine is a terrific asset for BBG, and we would recommend working with her to anyone.
Our unit consistently gets 5-star reviews mostly noting “cleanliness” and "excellent upkeep”. We have friends who have stayed in our unit, and they always compliment us on the upkeep. Delphine is aware of some of the asks we have such as keeping the fans running between renters, keeping the A/C temp a little lower than most, having a broom in the closet at all times, to name a few. Delphine is always on top of any issue that arises. And she always answers my texts or phone calls. I wonder when she takes time off!
Also notable is Shelley’s customer service with the owners. She returns all our calls and works with me on the phone to resolve issues, check into rental numbers, and adjust pricing when necessary. Shelley always has a great attitude about any questions we may have. She is patient and has good explanations for our questions. She has also helped us work on pictures for the website and wording for the description.
The team you have put together at BBG is doing a great job. We appreciate the efforts and feel like BBG is working with us to keep our property in great shape and rented as much as possible.
Michael and Amy Cox, Owners
Sea Dunes 501
Fort Walton Beach, FL
We purchased our first rental property this year, and our realtor recommended we use Best Beach Getaways as our management company. Thank goodness he did, because the incredible people at BBG have guided us through every step along the way! From the owner taking an hour on the phone to explain the ins and outs of rental property management, to the operations and business development managers meeting with us to get our condo in the best rental condition - they have provided the utmost in service and support. Erica is always quick to respond to our texts regarding anything from assistance with guests to information on maintenance. She takes great pride in her job and in the reputation of her work and of her company.
We always feel as though we are dealing with family - and that's probably because it is a family owned and operated business! The personal attention and level of service is beyond reproach. We have received excellent reviews of our condo unit, and we know that can be attributed to the great staff at Best Beach Getaways.
Chris & Alysia Renn, Owners
Tidewater 417
Panama City Beach, FL
We’ve been with Best Beach Getaways nearly two years.
They are a highly professional team that takes great care of our vacation home and they are always available to us when we need them.
We’re very pleased with their performance.
Cecile Podlusky, Owner
Crisobel in Seaside
Seaside, FL
When we purchased our Runaway Bay home last December, we were unfamiliar with all the details and procedures involved with handling a vacation rental property. Fortunately, we found Best Beach Getaways for the job. Their on-site office at Runaway Bay is especially appealing as it fosters a more responsive and hands-on approach to our needs and closer connection to the Runaway Bay community. Initially, the property needed quite a bit of sprucing up to improve its rental appeal, and Amanda C., our Operations Manager, provided us with a great amount of guidance regarding decorating enhancements; and dedicated much time and effort making sure all the pieces came together. Since we started renting at the beginning of this year, we’ve come to appreciate how Amanda and her staff are always accessible, and how they promptly address the needs of our rental customers and oversee the home’s upkeep. We are pleased with BBG’s marketing approach that ensures we have good visibility to the rental market including their easy-to-navigate, customer-friendly website and use of rental sites like VRBO. The BBG owner portal provides us with all the information we need regarding our rental unit; and, each month, detailed statements are e-mailed to us and rental income deposits are promptly executed. Any statement questions are always addressed quickly by Shelley Carroll in Accounting. We are pleased to recommend Best Beach Getaways to any rental property owner, especially those having property in Runaway Bay.
Bruce & Sandy Barker, Owners
Runaway Bay 251
Bradenton Beach, FL
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