Testimonials
Success Stories From the Owners Who Know Us Best.
Here is what our owners are saying…
My wife and I have owned a rental condo in Northwest Florida for over 11 years and we’ve dealt with several property management companies over that time. Best Beach Getaways has exceeded our expectations in every aspect of property management. We are very pleased with their proactive efforts to book our condo. Our condo is always clean and ready for guests. We’ve never had a guest complain about the cleanliness of the condo. We are always kept in the loop about any maintenance issues. They are always available to us and our guests to answer any questions. They are organized and well-informed about our HOA policies and procedures. We are always confident that our guests are in good hands with Best Beach Getaways and we look forward to a long relationship with them in the years to come. We highly recommend Best Beach Getaways!
Ralph & Suzi Galetti, Owners
Sunrise 2503
Panama City Beach, FL
When we purchased our Runaway Bay home last December, we were unfamiliar with all the details and procedures involved with handling a vacation rental property. Fortunately, we found Best Beach Getaways for the job. Their on-site office at Runaway Bay is especially appealing as it fosters a more responsive and hands-on approach to our needs and closer connection to the Runaway Bay community. Initially, the property needed quite a bit of sprucing up to improve its rental appeal, and Amanda C., our Operations Manager, provided us with a great amount of guidance regarding decorating enhancements; and dedicated much time and effort making sure all the pieces came together. Since we started renting at the beginning of this year, we’ve come to appreciate how Amanda and her staff are always accessible, and how they promptly address the needs of our rental customers and oversee the home’s upkeep. We are pleased with BBG’s marketing approach that ensures we have good visibility to the rental market including their easy-to-navigate, customer-friendly website and use of rental sites like VRBO. The BBG owner portal provides us with all the information we need regarding our rental unit; and, each month, detailed statements are e-mailed to us and rental income deposits are promptly executed. Any statement questions are always addressed quickly by Shelley Carroll in Accounting. We are pleased to recommend Best Beach Getaways to any rental property owner, especially those having property in Runaway Bay.
Bruce & Sandy Barker, Owners
Runaway Bay 251
Bradenton Beach, FL
Changing management companies is not an easy decision. For us, it was the right change. Best Beach Getaways is a company that truly cares about the people it represents and rents to. We no longer feel like we own “just another condo”. It’s that specialized service that makes them stand out from the rest. They address our questions and concerns rapidly which is important to us since we do not live in the area. They are very accessible and have proven to be able to handle the most intricate situations easily. We are able to use our condo whenever we want since they don’t require any mandatory allotment of weeks. Yet, they always keep it adequately rented during the time we don’t use it. This year it was occupied 92% of the weeks through August. In all, we are extremely satisfied with Best Beach Getaways.
John & Kris Davis, Owners
Seychelles 901
Panama City Beach, FL
We purchased our first rental property this year, and our realtor recommended we use Best Beach Getaways as our management company. Thank goodness he did, because the incredible people at BBG have guided us through every step along the way! From the owner taking an hour on the phone to explain the ins and outs of rental property management, to the operations and business development managers meeting with us to get our condo in the best rental condition - they have provided the utmost in service and support. Erica is always quick to respond to our texts regarding anything from assistance with guests to information on maintenance. She takes great pride in her job and in the reputation of her work and of her company.
We always feel as though we are dealing with family - and that's probably because it is a family owned and operated business! The personal attention and level of service is beyond reproach. We have received excellent reviews of our condo unit, and we know that can be attributed to the great staff at Best Beach Getaways.
Chris & Alysia Renn, Owners
Tidewater 417
Panama City Beach, FL
We’ve had a relationship with Best Beach Getaways for more than two years now and I would just like to share how much I value and appreciate all that you do for us. When we bought our first rental property and we were referred to you, I was going into it not really knowing what to expect. From day one, you and the BBG team have been incredible in making everything seamless and easy. Living so far away in Kentucky, I never have to worry whether or not things are being handled professionally, with courtesy, and timeliness. Last year, in the throws of a global pandemic, you and the team at BBG kept in constant contact with us, despite the confusing and fluid nature of what was going on in Florida. In a scary time, it was comforting to know there were people I could count on that would keep the train moving forward. Erica, you have been a trusted ally and are so proactive and quick to respond to any request. Jim, your emails during the closures last year were great and kept me informed of what was going on. Kimberly, you have made signing on our second property extremely easy and stress-free. My only regret is that I have yet to meet any of you in person because, more than just a business relationship, I consider you all friends. I would gladly refer you to anyone looking for a rental agency in your area. Feel free to use my name and phone number to anyone who would like a reference.
April Flynn, Owner
Tidewater 1413 & Celadon 1602
Panama City Beach, FL
All our testimonials are from Current owners, but with great comments like the following, we must make an exception. Mark Jordan was the previous owner of Twin Palms 1902 and here is what he had to say:
I am closing on the sale of my condo tomorrow and want to take a minute and acknowledge the hard work of the Best Beach team.
Connie has done an incredible job handling the details of my unit. High degree of personal ownership, great attitude, and superb customer communication.
Donielle also did a fantastic job. Her responsiveness and can-do attitude are invaluable.
Shelley was always available to guide and direct on statement related issues with a cheerful engagement.
Matt & Mike were always helpful in dealing with any problems that arose. Their most notable trait is “how can we make this right.”
The Best Beach Team is first class in every regard. They maximize earnings, take care of problems the right way, and respond in a timely manner. It is a true partnership when working with Best Beach. They clearly know what it means to put the customer first. I worked with two previous management companies and the difference is night and day.
Also, I am buying in Miami. If I was buying anywhere your team works, I would be using you again. I am a Best Beach customer for life!
Thank you very much!
Mark & Karla Jordan, Owners
Twin Palms 1902
Panama City Beach, FL
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